Aleph
Customer Support
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms’ advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
Objectives and Responsibilities
● Collaborating with Snap sales team to understand their clients’ objectives, recommending best practices, and developing effective Snap campaigns strategies
● Support in media planning exercises with sales team to evaluate, implement and construct a Snap media plan
● Build stakeholder relationships with across Snap sale team members and advertisers to establish campaign satisfactory
● Express proactiveness in engaging advertisers on a regular basis and resolve issues in a timely manner
● Be a subject matter expert on Entravision and Snap solutions
● Help advertisers set-up and execute effective Snap campaigns to ensure smooth delivery
● Measure and analyse campaign results to derive success/failure and drive initiatives for Snap solutions enhancement
● Thought leadership – immersing yourself in the evolving digital media landscape, and adapting to Snap ongoing product and partnership developments.
Required Qualifications and Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
● Minimum 5+ years of experience campaign management of digital or social media campaigns in major platforms
● Prior account management experience is advantageous
● Demonstrated ability to create, develop, and enhance customer relationships through conflict, driving groups to collective business decision
● Proven track record translating marketing objectives into results for advertisers
● Demonstrated experience of effective marketing campaigns by analyzing results and recommending adjustments to key performance drivers
● Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
● Articulate well and well accustomed to a client facing role with excellent oral & written communication skills
● Meticulous, organized and ability to juggle multiple projects under minimum supervision
● Must have sound understanding of digital marketplace and understanding of the competitive landscape in which we operate
● Willingness and ability to travel overseas whenever required
● BA / BS degree or equivalent professional experience required
#ALEPH
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
To apply for this job please visit jobs.lever.co.