IT Operations Engineer – Remote (Americas)

IT Operations Engineer

Description:

We’re amazee.io, a developer-first open source application delivery and hosting platform that delivers unmatched flexibility, up to 99.99% uptime, backed by exceptional support. Our platform simplifies developers’ lives and jobs, minimizing the stress of managing infrastructure or operations. amazee.io supports organizations across the globe to accelerate their cloud and container adoption, along with providing easily managed Kubernetes for developer teams.

We’re looking for an IT Operations Engineer to join our remote team!

You’ll be the Administrator and operations Engineer for our internal IT systems and will be central in supporting your colleagues in their day to day operations. From onboarding new employees and setting up remote workplaces, connecting and automating our tool stack, to developing and refining workflows and processes. You’ll also be collaborating heavily on business critical projects which help to improve our employee experience, our security, and our scalability.

If you’re both a problem seeker and solver, and want to be part of a fully distributed international team dedicated to a transparent and collaborative environment, then this could be the role for you!  

Work location: Location is not important. This is a remote position. Although we require you to be based in an Americas time zone (UTC -5 to UTC -8)

What you’ll be doing:

Administering core tools and caring for company devices; with a focus on security and zero-touch deployments, largely on Mac devices. 
Providing technical support to your colleagues on internal IT issues; i.e. Identity and Access Management, tooling and general tech support, and cross collaborating with internal teams on projects involving our full internal tech landscape.
Developing and refining both existing and new IT processes and workflows
Management of internal IT processes (employee on-, and, offboarding; vendor management), and in setting up remote workspaces (procurement, deployment, definition of hardware standards, documentation)
Identifying and developing automations. Work smarter not harder!
Helping prevent cybersecurity incidents and implementing mitigations
Guiding and driving compliance related requests such as document reviews and evidence collection regarding the IT department
Providing support via your insights and experiences, to help grow and shape the future of the internal IT Team at amazee.io

The Tech you’ll be using on the daily:

Google Workspaces, Atlassian, Slack, and Okta

What you’ll bring:

Experience within a Systems Administrator/Engineer role or similar
Working knowledge of macOS
Hands on experience with scripting and programming, ideally in leveraging APIs
An anti-affinity for manual, repetitive work which could be automated, and an affinity for security and best practices
A collaborative and open mindset
Comfort communicating and documenting in English
An appreciation the complexity of both machines and humans

amazee.io is dedicated to providing a work environment of trust, transparency, and inclusion for everyone. As a fully remote company we offer flexibility when it comes to working hours and location, here’s some other things you can expect from us.

What we’ll bring:

A fully distributed team of creative colleagues in a flat, open and transparent organization – Meet the team, or read our handbook
Flexible working hours, and time off in lieu when you work more than you should
Fully Remote working 
Fair and transparent pay 
5 paid days off a year for conference attendance or education related commitments 
An annual education benefit of $1,500 or equivalent to dedicate to your professional development
An annual wellbeing benefit of $500 or equivalent to dedicate to your physical or mental health 
Your own tech budget with the freedom to choose your setup
Sweet, sweet Swag – Hoodies and other goodies 
amazee.io Quest! – After 3 years, you’ll get 3 weeks paid off work to undertake a profound personal goal, or undertake a bucket list type challenge.

So what’s next?: 

Apply! Send us your CV and cover letter showcasing who you are, your technical skills, and anything else you think we should know!