Attic Pros
Customer support
Job Description:
Attic Pros is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for answering incoming calls, taking care of customer service, scheduling appointments, and following up with clients. You will work closely with the rest of the team to ensure that our customers receive the highest quality of service and support.
Responsibilities:
Answer incoming calls and respond to customer inquiries promptly and professionally
Schedule appointments for attic cleaning, crawl space cleaning, rodent removal, heating and cooling replacement, and installation services
Follow up with clients to ensure their satisfaction and address any concerns they may have
Maintain accurate and up-to-date records of customer interactions, appointments, and services provided
Coordinate with other team members to ensure that all customer service inquiries are resolved in a timely and efficient manner
Provide exceptional customer service and ensure that our customers are satisfied with our services
Requirements:
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment
Attention to detail and accuracy
Strong organizational skills
Proficiency with computer systems and software
Prior customer service experience preferred
To apply for this job please visit app.willotalent.com.