Newsroom Editor

Business Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences – and that’s just the beginning!

Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences.

About the Role

The primary responsibility of a Business Wire Newsroom Editor is to accurately and efficiently prepare and transmit news releases over Business Wire’s circuits. A Newsroom Editor will also work as a team member performing any and all functions necessary for the successful operation of Newsroom Operations as determined by departmental management.

CANDIDATE MUST SPEAK FRENCH

Available shift:

Mon-Fri 10:30 AM EST to 7:00 PM EST

What You Will Do

Standard duties for all Newsroom Editors may include any or all of the following (other duties may be assigned by departmental management):

Format, edit and proofread press releases on a computer quickly and accurately

Code each release based on a client’s request for distribution, suggest additional or alternative circuits that may be beneficial to the client and talk to them about conflicting distribution instructions

Contact clients regarding any problems that could lead to errors (grammar or punctuation mistakes, typos, missing contact information, etc.)

Assess the authenticity of press release orders and escalate potentially problematic content appropriately

Display good judgment in helping to resolve issues

Monitor incoming orders and ensure that all are accounted for and handled in a timely fashion

Monitor online to ensure successful transmission of content

Assist other Newsroom teams with overflow of orders as necessary

Perform opening/closing or other shift-change duties as necessary

Maintain up-to-date knowledge of Business Wire products, services, procedures and policies

Assist with incoming phone calls, including fielding client questions regarding distribution options, and answering other general questions

Help guide clients through the process of submitting orders to Business Wire, including how to use the Business Wire website

Provide membership information and set up new accounts when the situation is approved and appropriate

Collaborate with sales and other departments as necessary

Communicate all technical issues to the Service Desk or Web Support teams in a timely and detailed fashion

Authorize credit card payments when necessary

Run and submit the daily distribution report to the billing department by set deadline

Maintain a log of daily activity

What You Will Need

Bachelor’s degree

Excellent communication and customer service skills

Ability to work effectively with a variety of people in a team environment

Ability to multitask, prioritize workflow, and follow projects through to completion under tight deadlines

Strong attention to detail

Ability to exercise good judgment

Basic technical skills and computer literacy, including proficiency in standard business applications (i.e., MS Word and Excel; Web, etc.)

Must demonstrate reliability through good attendance and punctuality

Courteous and professional phone manner

Professional demeanor

Must be flexible with schedule, as needed

Candidate must speak French

Business Wire will not sponsor a new applicant for employment authorization for this position

What We Offer

The rate range for this position is $20/hour to $24/hour. Offered salary will be determined by several factors, including but not limited to: applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data. Business Wire reserves the right to modify this salary range at any time.

Business Wire’s total rewards include:

Ability to work remotely

Excellent health benefits that begin on your first day of employment

$100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources

401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance)

PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!