QA Engineer

Why EventMobi?
EventMobi is an award-winning tech startup with offices in Toronto, Berlin and Manila with thousands of clients across the globe. We believe that live events bring people together to enable change, for businesses and society at large. At EventMobi we have a huge impact on enabling success for events and their attendees. We are on a mission to revolutionize how event planners create, market and manage their events and how attendees experience conferences and tradeshows.
EventMobi is seeking a QA Engineer to help us build a QA function and manage our engineering and customer support functions. This role will help lead our QA efforts, streamline process across the Product, Engineering and Customer Support teams.
Your Work Will Focus On
Partner with the Engineering and Product teams to develop and maintain an efficient QA process
Bridge the gap between Customer Success, Support and Engineering teams to identify, clarify and resolve technical issues
Owning and refining the bug reporting, triaging and reporting process
Comprehensive manual feature testing and documentation as well as leading user acceptance testing coordination
Investigating potential product and technical issues as they arise and advising on resolution
Test automation using tools such as Cypress, Playwright etc.
Raise awareness and promote best practices for testing processes, procedures and methodologies
About You
3+ years of experience in the manual and automated testing
Excellent documentation and communication skills
Experience with both functional and non-functional testing (performance, regression etc)
Ability to balance work with multiple teams’ schedules and priorities
Strong sense of ownership and passion for elevating software quality
What Additional Knowledge and Experience Would be Nice to Have?
Experience DevOps and AWS
Experience with a programming language like Python or JavaScript
Previous experience in client facing / support roles
What will you get from EventMobi?
We offer the experience of a lifetime working with a dynamic, open-minded and diverse team, who are excited to come to work every day and passionate about what they do and the clients they help
Competitive compensation
Company Stock-Options
A great culture with much more along the way
Remote Workspace Requirements:
You have a safe, comfortable, and ergonomic workspace and working environment – a private and quiet workspace is vital for doing your best work!
You have a reliable ethernet connection of at least 30Mbps upload speed with a wired connection or reliable WiFi at home.