Legal Researcher

About the job:
Full-time
Legal research is driving Timely forward at Filevine, helping to protect our customers from one of the most frequent causes of legal malpractice – missed deadlines. One state at a time, we’re building towards a comprehensive rule set that covers all fifty states, with an initial focus on Florida and California. We’ll expand into new jurisdictions, and practice areas and support deadlines for action in state and federal courts.

The Legal Researcher investigates rulesets in state and federal courts to provide new deadlines inside the Timely legal calculator. This position is responsible for the operations of Timely research to maintain current rules, track larger changes to rules, and perform periodic maintenance. Work with sales and implementations to evangelize the Timely product and to interface directly with customers to help drive confidence in the legal research. Work with Timely Engineering to drive improvements to the product that meet the needs of this burgeoning product and its customers.

Responsibilities
Research state and federal court statutes, interpret provided rules, and record these rules in Timely’s deadline calculator.
Establish processes & best practices to allow scaling Timely research and supervise any additional team members who will support Timely research to maintain high quality and accuracy, and consistency in deadlines.
Maintain currency by watching automated alerts of changes, and performing periodic reviews of state and federal rule changes.
Work with sales and meet with prospective customers with in-depth questions about the legal research provided through Timely.
Support product implementations by receiving requests to onboard new customers, provide asynchronous/synchronous training, and produce training content for implementing partner networks.
Field inbound emails from customers who have questions or problems and drive issues to resolution.
Support product development by detailing feature requests and bug fixes, work with products to prioritize those features and bug fixes, and test changes made by product development teams that could affect Timely.
Qualifications
Paralegal certificate and/or a four-year undergraduate degree required
5+ years of relevant litigation experience preferred
Experience with legal research preferred
Experience with case management systems preferred
Highly organized with an inclination for recording information and tasks asynchronously
Proven ability to manage multiple projects and priorities in a fast-paced environment
Detail-oriented with a strong sense of ethics and integrity