Technical Sales Specialist

About the job:
Full-time
What is Findem:

 

Findem is an AI driven Talent Acquisition Ecosystem business intelligence platform. We’re a fast-growth

startup with an ambitious vision and the technology to back it up. Our People Intelligence platform uses

true AI and machine learning to provide critical solutions for talent acquisition and people analytics functions. With the deep insights that our platform provides, companies can build more engaged and diverse teams, and close their talent gaps faster. We have an amazing opportunity to establish ourselves as leaders in this space, and we need strong advocates to help us achieve that goal. We’re backed by top-tier investors including Wing Venture Capital – the same firm that backed Snowflake, Cohesity, and Gong. Findem powers businesses across scaling, pre-IPO, and publicly traded companies who trust us to solve their biggest HR and Talent challenges. We have an incredibly skilled and collaborative team that values curiosity, diversity, openness and building great experiences every day for our customers. By joining Findem, you will have the unique opportunity to help define what the future of HR looks like for every business.

 

Are you passionate about AI technology and thrive in fast-paced startup environments? Do you possess exceptional curiosity, a knack for rapid learning, and unwavering resilience? If so, Findem is looking for a dynamic Solution Consultant with experience in the technology startup landscape to join our innovative team.

 

Who Findem Is Looking For:

 

Supportive Team Members: Leverage your knowledge of the Findem solution to assist Account Executives in pre-sales activities, including conducting product demonstrations and addressing technical inquiries from prospective clients. Your support in the sales opportunity helps decrease sales cycles across the pre-sales team. 

 

Sales Support: Collaborate with sales representatives to develop effective sales strategies and achieve revenue targets.

 

Naturally Curious: Your curiosity drives you to understand how tools work allowing you to demonstrate proficiency in a wide range of technologies including AI. Successful individuals in this role utilize their curiosity and fast-learning abilities to stay ahead of industry trends and think outside the box as we navigate the world of work through AI automation.

 

Cross-Functional Collaboration: Work closely with sales, product development, marketing, and implementation teams to ensure seamless delivery of solutions. Communicate technical concepts effectively to both technical and non-technical stakeholders.

 

Problem Solvers: Leverage your resilience and adaptability to overcome challenges and find creative solutions to complex problems. Approach each situation with a positive attitude and a willingness to learn from setbacks.

 

You Seek Continuous Improvement: Actively seek opportunities for personal and professional growth. Stay updated on industry best practices, attend relevant workshops and conferences, and contribute to knowledge sharing within the organization.

 

Responsibilities:

 

– Provide expert demonstrations of the Findem solutions to clients and prospects.

– Lead and own Findem pilot accounts while collaborating with Sales team. 

– Provide technical support to Sales both on calls and offline while collaborating.  

– Collaborate with Sales to ensure demos are relevant and impactful.

– Maintain working relationships with Product to be the bridge between Sales and Product.

– Be part of user testing sessions on new tools and provide ongoing feedback to Products to improve the Findem solution. 

– Create and maintain pre-sales playbook and documentation.

– Report platform issues and new workflows to Product and Sales.

Qualifications:
Minimum of a Bachelor’s degree. Advanced degrees or relevant certifications are a plus.
Experience using Sales tools (I.e., Salesforce, Notion, and Gong). 
Minimum of 3 years of experience in a Solution Consulting, Sales Engineering, or Sales Support role within the technology industry. 
Proven track record of quickly understanding new technologies and effectively applying them to solve business challenges.
Strong communication and interpersonal skills, with the ability to build rapport with internal and external teams and clearly articulate complex concepts in a simple manner.
Exceptional problem-solving abilities and a resilient mindset, able to thrive in a fast-paced and ever-changing environment.
Experience working with cross-functional teams and managing multiple projects simultaneously.
Passion for innovation and a genuine curiosity about emerging technologies and trends in the startup ecosystem.
Executive Presence: 3 years of customer-facing experience and represent Findem in a professional manner.
Process Development: willing to get their hands into supporting AEs/Prospects while helping Findem build process.

Nice to Have and Strong Plus: 

Proven track record in management.  
Future Growth: Someone who Findem can build a team around through building process and scalability.
Start-up experience. 
Experience in the HR technology industry.