Finger
Customer Support
experience writing production-quality JavaScript code and building integrations with RESTful APIs or other web services. Proficiency in SQL and a solid understanding of software development lifecycles and modern API architectures.
Experience contributing code in a professional setting, including JavaScript and at least one of Fingerprint’s supported SDK languages (Go, Node.js, Python, PHP, C#, Java) is preferred.
Experience with serverless computing, understanding of modern web architecture, and integrating third-party services is a strong plus.
Troubleshooting mindset: You know how to isolate technical issues, read logs, write database queries, and debug end-to-end.
Clear communication: You can translate tech speak into business value and vice versa. Comfortable working async with distributed teams.
Customer orientation: You listen deeply, prioritize impact, and know how to say “yes, and” or “no, but” without burning bridges.
Education & certs: A CS or Engineering degree is great, but not required. Relevant certifications (cloud, architecture, etc.) are a bonus.
Bonus Points
Experience supporting or working with fraud detection, security, or identity products
You’ve worked at a fast-paced startup or in a technical customer-facing role at a dev tools company
You’ve built internal or external facing tools, automation scripts, or code samples to scale your own impact
Compensation:
OTE of $125,000 – $ 135,000. For cash compensation, we set standard ranges for all US based roles based on function, level and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates’ personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.
Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.
Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.
We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.
To apply for this job please visit fingerprint.com.