Technical QA Analyst

Introduction
Gymdesk provides cloud based management software to gyms and other fitness and wellness businesses. We are looking for a QA analyst to help us develop and apply quality and testing processes for our web application, mobile apps, APIs, and third-party integrations.

As the team’s first full-time QA, you will be responsible for planning and executing manual tests on new features and updates, helping to manage defects, and building out our QA processes. Your role will also include work on our long-term quality strategy, including our transition towards automated testing.

Responsibilities
Test Plan Creation and Execution
Develop and execute detailed, structured test plans that include both functional and non-functional requirements. Conduct manual testing to verify software quality and user experience before release.
Defect Management
Collaborate with engineering and customer service teams to identify, document, and analyze defects. Produce detailed reports for defects and ensure rigorous verification of fixes and regression testing.
Backlog Refinement
Engage in backlog refinement sessions, contributing to the definition of clear, testable acceptance criteria that align with user needs and product goals.
Test Case Management
Build and manage a current library of test cases, ensuring it is reflective of our software’s evolving functionality and requirements. Advocate for the use of the test case library as a key knowledge resource for the team.
Test Automation
Develop and maintain automated tests for web and mobile applications to provide ongoing validation of critical user flows and improve the efficiency of the testing process.
Documentation
Assist the team in maintaining the product documentation, filling in gaps and updating it as new product features are added or changed.
Requirements
3+ years of professional QA experience for a web-based product.
A proven background in manual testing, both plan-based and exploratory.
Experience building automated E2E tests.
Experience building API tests.
Strong analytical skills to identify, document, and track defects.
Familiarity with UX testing and the ability to identify usability issues.
Experience building and managing a test case library.
Comfortable working with HTML/CSS and JavaScript.
Ability to write SQL for data verification and preparing test scenarios.
Good proficiency with scripting languages to automate tests and pipelines.
Ability to contribute to the development of long-term quality strategies.
Excellent written and verbal communication.
Availability 9am-5pm UTC +/- 2h, or US East timezones.
Compensation
$60,000 to $80,000 depending on experience.
US based employees – participation in our Health Reimbursement Policy of up to $450 per month (for insurance and expenses)
20 PTO days annually, in addition to national holidays in your country