Senior Financial Data Analyst – Finance Operations

We are looking for a Senior Analyst with strong technical and automation skills to join our Finance Operations team. Our team handles the reconciliation of all cash-flow and plays a key role in finding solutions to increase Hopper’s profitability.

This role will be the primary contact to support senior stakeholders in all aspects of financial reporting and reconciliation, financial automation and building scalable solutions for billing and invoicing workflows.

You must have strong technical skills such as SQL or Python, and will be trusted to own and enable a scalable Finance function that helps our business leaders make sound financial decisions. 
An ideal candidate has
5+ years of analytical experience identifying and investigating data quality, manual issues and building automated solutions
Proficient in SQL or Python
Prior experience with financial reporting, cash reconciliation, billing/invoicing workflows or cash flow management
Demonstrated ability to drive process improvements
Detail oriented, self-motivated, quick-thinking and adaptable to changing priorities. You thrive in the face of ambiguity in a fast-paced environment and possess a high level of intellectual curiosity
What would your day-to-day look like
Process Automation: Identify process gaps and drive projects to simplify and automate finance and payment workflows.
Data Governance: Collaborate with business stakeholders and engineering partners to identify data quality issues and automation opportunities, maximizing efficiency and value-added tasks.
Financial Reporting: Manage and execute financial reporting to internal and external stakeholders, ensuring data accuracy and completeness, all while understanding business context of the financial performance.
Costs and Revenues Reconciliation: Reconcile total costs and revenues against expectations to help track actuals to forecast, and communicate any expected or unexpected variances.
Stakeholder Management: Partner closely with business stakeholders to ensure alignment on financial accuracy, build trust through reliable data, and create a resilient financial ecosystem that enables informed business decisions and keeps pace with the evolving needs of Hopper.
Root Cause Analysis: Conduct root cause analysis to identify and implement solutions that address core data and reporting issues.
Lead Ad Hoc Projects: Develop business cases and lead new Finance-managed services and other value-add initiatives.
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More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a global travel agency and travel fintech provider that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. 

Our fintech products – including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. 

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. 

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business.

 Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline.