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Guest Experience – MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

  • Full Time
  • Anywhere
  • Posted 12 months ago
Local Kitchens

Local Kitchens

Customer Support

Responsibilities:
Respond to guests via text, phone and email
Coordinate guests solutions with delivery partners and internal teammates
Requirements:
Excellent written and verbal communication – you know how to convey the proper situational tone – guests leave each interaction feeling loved
Attention to detail
Ability to multitask
Patience
Ability to use positive language
Effective listening – gather guest data, make the guest feel heard
Ability to learn quickly – we are a fast moving company that’s constantly changing
Nice to Have:
Guest First – always do what’s best for the guest
Empathetic – you connect with guests!
LOVE helping people
Respect – yourself, your teammates, your guests
Team Wins – do what’s best for the team because the team can accomplish more than the individual
Ownership – take pride in everything you do
On Time – ready for work, getting back to guests, being punctual is a sign of respect
You have a laptop

To apply for this job please visit jobs.lever.co.

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