Local Kitchens
Customer Support
Responsibilities:
Respond to guests via text, phone and email
Coordinate guests solutions with delivery partners and internal teammates
Requirements:
Excellent written and verbal communication – you know how to convey the proper situational tone – guests leave each interaction feeling loved
Attention to detail
Ability to multitask
Patience
Ability to use positive language
Effective listening – gather guest data, make the guest feel heard
Ability to learn quickly – we are a fast moving company that’s constantly changing
Nice to Have:
Guest First – always do what’s best for the guest
Empathetic – you connect with guests!
LOVE helping people
Respect – yourself, your teammates, your guests
Team Wins – do what’s best for the team because the team can accomplish more than the individual
Ownership – take pride in everything you do
On Time – ready for work, getting back to guests, being punctual is a sign of respect
You have a laptop
To apply for this job please visit jobs.lever.co.