Director of Operations (Remote)

RESPONSIBILITIES
Business Strategy + Support
Liaise with business owner to make decisions for operational activities and set strategic goals
Strategize with business owner and team members to increase revenue
Increase the footprint of the brand over the next 6-12 months
Report on business performance weekly
Team Management
Manage relationships with team members including affiliate manager, writers, editors, developers, assistants, etc.
Manage owner’s virtual assistant and ensure schedule is regularly optimized (we like to try to minimize meetings as much as possible)
Own and drive team meetings including agendas and action items
Create and maintain KPIs across the team
Actively contribute to improving our team culture and fun
Project + Content Management
Own project management – ensuring projects are organized and completed on time
Plan and manage all aspects of content creation
Manage deadlines and ensure work is completed on schedule
Responsible for quality of content
Systems + Operations Management
Establish structures and systems where needed in the business
Establish and manage roadmaps for each area of the business
Regularly evaluate the efficiency and efficacy of business operations, procedures, and systems to identify areas of improvement
REQUIREMENTS
Knowledge
Knowledge of diverse business functions and principles (marketing, customer service, sales, management, etc.)
Skills
Excellent organizational and leadership abilities
Excellent verbal and written communication skills
Excellent interpersonal skills
Self-motivated
Experience
Proven experience as a Director of Operations or similar position
Experience managing teams of 5 or more
Experience leading and managing in a remote environment
Experience with data analysis and performance metrics
Proven ability to plan and manage operational processes for maximum efficiency and productivity – you love finding ways to make things work!
Experience exploring, defining, strategizing, then executing on a project
Experience managing content creation and editorial teams