Accountant, AR Collection

Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.

At Mitek, we believe that teams are stronger and more innovative when they have the range of opinions and perspectives that come from diversity. Very simply, we know that diversity is a foundational strength for our organization. A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers comprehensively, innovating our products and solutions, and enabling more impactful decision-making across our business.

We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.

Summary

Mitek Systems is seeking an Accountant, AR/Collection, to join our dynamic team.

This individual is responsible for managing all aspects of the accounts receivable process, including reading and interpreting contracts to calculate usage billing and handling the collection and cash application processes for our EU entities.

This position requires the timely and accurate processing and posting of customer payments, following up and collecting on Aged Accounts Receivable in line with company policy, investigating invoice and/or payment discrepancies, communicating with internal teams and customers, and executing duties according to established policies, procedures, and protocols.

What You Will Do (Core Responsibilities):
Usage Billing Management
Accurately and timely manage and process usage billing

Ensure all billing aligns with contractual terms and conditions

Accounts Receivable Monitoring
Monitor accounts receivable to identify overdue accounts

Proactively follow up on aged accounts receivable to ensure timely payment

Cash Application
Accurately and promptly apply cash receipts to customer accounts

Reporting
Report weekly and monthly status of customer collections.

Generate and present reports on billing, collections, and cash application performance

Customer Relations
Maintain positive relationships with customers to facilitate timely collections

Address customer inquiries and disputes professionally and efficiently

Process Improvement
Identify opportunities to streamline and improve accounts receivable and collection processes

Contribute to continuous system implementation and process improvements

Audit Support
Provide audit support as needed

Additional Duties
Complete other duties as assigned to support overall company and department objectives

Who You Are (Soft Skills):
Adaptability and Learning
Comfortable working in a fast-paced environment

Quick learner of new software, systems and processes

Analytical mindset
Excellent attention to detail

Strong problem-solving abilities with an autonomous and proactive approach

Organisation and prioritisation
Effective time management skills

Strong organisational abilities

Effective Communication Skills
Clear and professional verbal and written communication

Ability to explain complex billing information to customers in an understandable way

Proactive in following up with customers and internal teams to ensure timely collections

Strong interpersonal skills
Ability to build and maintain positive relationships with customers

Skilled in addressing and resolving customer inquiries and disputes professionally and efficiently

Strong team collaboration skills, with the ability to work well with colleagues across departments

What You Need (Qualifications):
Bachelor’s degree in accounting, Finance, Business Administration, or a related field/experience
3+ years of experience in accounts receivable, preferably in a high-tech industry
Proficient in Microsoft Office applications
Skilled in handling different sources of cash receipts
Strong understanding of contract terms and billing processes
General understanding of accounting principles and practices
What would be nice (preferred skills & experience):
Experience with NetSuite
Previous experience in a SaaS company
Previous experience in a publicly traded company
What We Provide (Benefits):

· Competitive base salary

· Bonus

· Full remote contract

· Home Office Allowance (up to £500)

· 25 days + 8 Bank Holidays

· Private Healthcare

· Life Insurance

· Learning & Development: Up to £2,500 per year for any approved courses + License for LinkedIn Learning

· Pension: Mitek contributes 6% of your base salary, and you contribute 3%