Reporting to the Head of Customer Operations, you will become part of a team responsible for the delivery of a variety of internal and external customer facing projects.
The Project Manager, APAC will coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organisation and timeline.
Key Responsibilities and Expectations
Manage the delivery of a variety of projects in the APAC region (Internal and external) through the application of the most appropriate project management methodology
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Ensure resource availability and allocation
Develop a detailed project plan to track progress
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client (internal and/or external) and all stakeholders (including across multiple time zones/in multiple locations)
Establish and maintain relationships with third parties/vendors
Perform risk management to minimise project risks
Create and maintain comprehensive project documentation
Work with the Senior Project Manager and other team members to enhance existing processes and to define and develop new delivery processes and procedures.
Knowledge, Skills and Experience Required
Solid delivery background with software implementation project management experience
Experience of Agile project management tools such as Confluence and JIRA
Experience of client-facing project management. Demonstrable ability to listen and understand client needs to build and manage projects
A pragmatic approach to project delivery; uses the most appropriate approach to deliver a successful outcome
Knowledge and understanding of project management tools
Excellent interpersonal and communication skills, both written and verbal
Solid organisational skills
Proactive and flexible mindset
Able to multi-task
Experience of working in a fast paced environment
Strong working knowledge of Microsoft Office
Experience of project delivery of mPOS based Card Payment Acceptance solutions is advantageous
To apply for this job please visit careers.mypinpad.com.