Account Executive – US

About the job:
Full-time
parcelLab is growing fast internationally and we’re looking for highly motivated and talented individuals to join us.

We are looking for a full-time Account Executive to join our Sales Team, based in the East Coast (EST time zone) or Central Time (CST). This position is a part of our US Sales Team with a US focus, but it also provides the opportunity to work internationally across the EMEA region. By joining our team, you will experience a highly productive environment, regular sales enablement, and a proven SDR function to aid your pipeline generation.

You’ll build on your proven track record of selling a highly customisable SaaS solution to the top retailers and brands. You’ll build and maintain a solid sales pipeline through prospecting and networking. At all stages of the sales process, you’ll educate prospects on our solution through calls, demos, and customised presentations. By understanding potential customers’ needs, you’ll be able to show how our solution solves important challenges in the post-purchase customer experience and drives retention and loyalty. The ideal candidate will have a proven track record of selling complex SaaS solutions to e-commerce and customer experience leaders.

What you can expect:
Generate and drive new business opportunities through prospecting and networking within a specific sales region or set of named accounts
Conduct well-informed and consultative meetings with senior level executives to demonstrate the business value of parcelLab’s solution
Provide timely and accurate forecasts to sales leadership
Ownership of all aspects of the sale process from building pipeline to prospecting to closing
Leverage and coordinate cross-functional internal teams such as Marketing, Customer Success and Implementation team to efficiently navigate complex sales cycles
Prepare new business proposals and pricing, negotiate commercial terms, and work with legal to close contracts.
What you need to succeed:
1 – 4 years of software sales experience
Experience selling high-value e-commerce solutions to retailers and brands
proven experience in taking full accountability of pipeline generation targets as well as working alongside SDR’S
Proven and consistent track record of hitting quota
Proven success navigating multiple departments and stakeholders
Experience engaging with various buyer personas and key decision-makers (in particular Digital, CX, Ecommerce, Marketing)
Confidence and gravitas in dealing with C-level executives
Well-versed in e-commerce technology
Strong understanding of the retail sector
Outstanding verbal and written communication in English
Strong executive-level presentation skills (both externally with customers or partners and internally with colleagues worldwide)
Ability to travel regularly
Nice-to-haves:

Prior experience as a SaaS SDR highly valued
Senior e-commerce and marketing contacts at high growth retailers and brands
Additional languages such as German, Italian, French or Spanish
Prior experience working in a start-up/scale-up stage technology company
Experience with MEDDICC sales qualification and value selling methodology
Perks & Benefits:

🧠 Plenty of room for your own ideas…space to try, fail and learn!

🛳 Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities

🏝 As a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll pay

🪴 Make use of our home office set-up budget to get kitted out (a spacious desk, comfy chair, some houseplants, or great tech accessories!), and all this alongside the latest MacBook or PC

🚀 Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning

🧘🏽‍♀️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health

🎉 Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites

🌏 Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

About parcelLab:

We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.