Sales Development Representative – Americas

About the job:
Full-time
parcelLab, the leading Operations Experience Management platform, is growing internationally! We’re looking for the best talent from across the world to help us bring people and brands closer together. 

 

We are looking for a full-time Sales Development Representative (SDR) based on the East Coast (EST time-zone) to join our USSales Team.

 

As a Sales Development Representative (SDR) at parcelLab, you’ll be responsible for the creation of new qualified sales opportunities. You will identify and reach out to key people within the target companies, build rapport with potential customers, share relevant insights into our product with them to awake interest and qualify these opportunities before handing them to the respective Account Executive to support them further. You will conduct outreach through e-mail, on the phone or via social media sites, such as LinkedIn.

What you can expect:
Promote and market parcelLab’s solutions to our target customers through persistent and timely e-mails, cold calls and targeted outreach messages on social media
Meet or exceed monthly meeting and new opportunity targets
Conduct initial discovery and provide relevant information to the Sales team to ensure a successful first meeting
Research and evaluate additional leads/prospects through web research
Nurture prospects to ensure parcelLab are top of mind at all times
Work together with the UK Sales Lead to grow sales in the UK or specific verticals
Support the UK Sales Lead to drive the acquisition of new accounts in the region
Represent parcelLab at marketing events
Track all your outreach and correspondence in Salesforce
What you need to succeed:
1-2 years’ experience in a business development-focused role, selling a B2B SaaS solution
Strong listening skills, with the ability to build rapport, influence others and maintain relationships
Proven track record demonstrating strong articulation of a product’s selling points via phone, e-mail or social media
Demonstrated ability to explain complex and technical issues clearly
Prior experience of using Salesforce or a similar CRM tool
Well-organized, with excellent time-management skills
Positive attitude and demonstrated ability to deal with rejection
Legally authorized to work in the United States
Excellent verbal and written communication skills
Self-motivated and able to work autonomously
Nice-to-haves

Completed Bachelor’s degree
Strong technical aptitude
Knowledge of the Retail/Ecommerce sector
Experience working in MarTech
Prior experience working in a startup/scale-up environment
Perks & Benefits:

🧠 Plenty of room for your own ideas…space to try, fail and learn!

🛳 Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities

🏝 Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs

🚀 Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning

🧘🏽‍♀️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health

🎉 Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites

🌏 Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!

 

 

 

About parcelLab:

We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550+ brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.

 

With offices in Munich, London and Boston, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.

 

It’s all in a day’s work for us:

– Monitor over six million shipments per day

– Now actively managing operations experiences in 153 countries across the globe

– Send around thirteen million pro-active, personalized, event-driven emails

– Shipping data comes from more than 150+ carriers worldwide, including DHL, FedEx & DPD

– Creating over 40 million reasons for people to fall in love with brands each day

 

For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.