Compliance Solutions Designer

Job Purpose

The Solution Designer interacts with the business stakeholders and subject matter experts to understand payroll compliance requirements. The solution designer gathers requirements and translates these requirements into technical specifications to ensure that the PaySpace system is always legislatively compliant. A solution designer ensures that once technical specifications are applied by the Development team these specifications are pre-tested before handing them over to the Test Engineer. A solution designer ensures that all internal stakeholders are upskilled to ensure continuity of service offering to the PaySpace customer base.

Duties and Responsibilities

Ensures customer excellence

Builds and maintains strong relationships with all stakeholders.
Lives the company’s values and service standards when interacting with stakeholders.
Adheres to business processes and systems to meet the company’s quality requirements.
Takes personal accountability for service excellence.
Adheres to the company’s work standards.
Information security

Understand their role within the organisation from an information security perspective and commit to protecting the organisation’s security information assets.
Ensures cost savings and efficiencies

Ensures cost savings and efficiencies in areas of accountability.
Self-development

Continuously enhance job knowledge through active participation in compliance seminars and training sessions, and attend courses to stay updated on prevailing business analysis principles and emerging trends.
Prepare personal development plans in conjunction with the manager and implement them in line with business requirements.
Teamwork

Ensures teamwork to achieve shared goals.
Participate in design sessions as well as retrospective sessions.
Compliance Best Practice

Ensure PaySpace ISMS Standards are always adhered to.
Analyses legislative payroll requirements and verifies business, legal and system requirements through proper research.
Identify potential areas of compliance vulnerability and risk and escalate to the Head of Compliance for resolution.
Anticipates future business requirements and system requirements as far as possible through research and analysis activities.
Engages in first-line testing before the development goes into the formal Quality Control phase.
Process Improvement

Identify ways to enhance compliance-related processes by identifying touch points across the business in efforts to improve efficiencies.
Communicates continually with the Head of Compliance, developers, and test engineers on areas of development or issues experienced during the development cycle.
Communicate user experience improvement recommendations to the team.
Discusses detail of requirements to ensure a full understanding of expectations.
Relationship building

Actively participate as a member of the PaySpace Product Compliance Team.
Coordinate with the business teams and partners to resolve identified issues.
Training and coaching

Ensure all new release updates and changes in compliance legislation are communicated to the rest of the business to maintain service delivery and minimize risk.
Ensure knowledge gaps are identified in the greater team to improve the quality of support and advice given.
Ensure the wider PaySpace team is upskilled on all legislative payroll compliance.
Compliance Operations

Identify ways to enhance compliance-related processes by identifying touch points across the business in efforts to improve efficiencies.
Creating specs on PaySpace Microsoft Team Foundation Server.
First-line testing legislative statutory tasks.
Ad-hoc QA testing.
Documents Library/Hub
Country-specific Statutory reports Specifications
Legislative release notes and preliminary release notes.
Product User Guide with latest statutory elements per country.
Reporting

Report daily in stand-up on all compliance matters.
Requirements

Relevant tertiary qualification
Thorough understanding of Payroll and HR legislation that regulates Payroll and HR processes.
Thorough understanding of the process of analysing business requirements within the development environment.
Software business analysis experience (advantage)
Software product functional testing (advantage).
Experience with PaySpace software (advantage).
Experience as a compliance test engineer at PaySpace (advantage)
Core Skills

The ability to conduct a thorough needs analysis and come up with a suitable solution (analytical thinking competencies).
The ability to effectively manage your own time.
The ability to deal with the pressure of meeting targets or deadlines within a fast-paced environment.
Above average attention to detail, and the ability to work in an organised and structured manner.
The ability to identify a problem, analyse the possible causes and consequences of a problem and implement strategies and initiatives to address these areas.
Self-motivated and proactive.
Direct Reports

Head of Compliance