Product Manager

Job description
We’re the people behind MailerLite, a team of creators dedicated to building outstanding online products and industry-leading email marketing software. We launched MailerSend to provide the same experience for transactional emails.
MailerSend is a cloud-based transactional email service built for developers, but designed so that the entire team, including designers, project managers, and marketing people can use it. We are committed to providing a top-notch solution for transactional communication to our clients worldwide. We understand that behind every successful business is a team of passionate and dedicated individuals.

We are looking for someone who can take over MailerSend’s product management. We already went from 0 to 1, your role will be to help us grow from 1 to 10. An ideal candidate is someone who has worked on a successful SaaS app with hundreds of paying customers and has a proven record of taking it to the next level. Working closely with the development team, your goal is to guide the development of a product that helps our customers implement their email strategy and enables them to send better emails.

You will collaborate with customers, marketing, customer support, legal, deliverability, and SRE, translating the product vision into an actionable roadmap and following through on its execution. You will balance time and scope to ensure that we consistently deliver value to users. You will write documentation and scale processes to get the team to the next level.

Join us now! 🚀

Why MailerSend?
Wondering why we think you’ll love working for MailerSend? Here are our favorite 6 reasons!

You’ll develop a deep understanding of user needs
By conducting user research, articulating use cases clearly, identifying potential bottlenecks and translating these insights into requirements for the development team.

You’ll grow, develop and evolve
As part of a team that’s always looking for new, innovative ways to offer value for customers, you’ll constantly be experimenting, learning, and trying out new things.

You’ll take ownership
We expect you to take full responsibility and ownership of your tasks. Team leads avoid micromanaging and minimize interruptions so you can stay focused on your assignments.

You’ll have experts on hand
Whenever you’re stuck, your teammates with a wide range of different expertise are ready to help you grow. And they’d love for you to share your knowledge too!

You’ll pick where you work, every day
We embrace the remote culture. Every day you get to choose what environment makes you most productive.

You’ll have stability
We value a stable workplace! MailerLite has been thriving for over 10 years and our year-over-year growth continues to increase.

What you’ll work on
Creating a clear strategy and roadmap for MailerSend
Defining, analyzing and optimizing the metrics to grow MailerSend while measuring impact and reporting on progress
Applying product management best practices involving conducting product discovery and leveraging data insights to uncover new product opportunities
Deeply understanding user needs by conducting user research, articulate use cases clearly, identify potential bottlenecks and translate these insights into requirements for the development team
Define, prioritize and manage a product backlog effectively, organize the sprints and improve productivity
Work collaboratively with customers, development, design, SRE, customer support and marketing to deliver impactful features, seamlessly launch projects and create excitement around the product

What we offer
Yearly gross salary: $55,000 – $70,000
Remote-first culture with the team working remotely from all over the world
International health insurance provided with coverage in most countries. Monthly healthcare payout available in select countries where coverage is limited
Company-paid retreats. Once per year we gather for a week in an exotic location to work, learn and have fun together
31 days of vacation per year. We encourage you to unplug and recharge!
12 paid sick days for your physical and mental well-being, no doctor’s note required. Parents can use them to care for their sick children
4 creative days. One paid day off per quarter to do something creative and fun
12 parental days per year. Enjoy one paid day off each month to treasure time with your children
Parental leave. Enjoy paid bonding time at 100% of your salary when welcoming a new child into your family through birth or adoption – 3 months for primary caregivers and 1 month for secondary caregivers
Parenting budget of $1000. Celebrate the arrival of your little one, whether through childbirth or adoption, with a special gift from us
Joy Budget. Annual budget to spend on whatever that brings you joy
MacBook and other tools that’ll help you to do your job efficiently
Check the full list of our awesome benefits here

For more information, visit our Hiring journey and FAQ pages.

Job requirements
At least 3 years of experience working in a SaaS-focused company (preferably a product for application developers) with a track record of driving growth and optimization
Demonstrated understanding of the techniques and methods of modern product discovery and product delivery
Ability to think at a high level about product strategy and bridge business goals with product and technical considerations
Strong analytical skills, i.e, the ability to leverage data to uncover opportunities and drive product improvements
Ability to take ownership of the end-to-end idea to product process and work as a self-directed member of the development team
Excellent project management skills with the ability to prioritize and manage multiple initiatives simultaneously
Excellent communication and interpersonal skills to collaborate effectively with distributed cross-functional teams
Schedule: we require 4 hours overlap with CET time zone