Account Manager

Summary

Quartzy is seeking a high energy Account Manager to grow Quartzy’s sales in our academic and biotech market segments. In this role, you’ll build relationships with existing accounts in order to maximize and grow revenues and gross profits. 

About You

You’re the type of person who is motivated by building relationships. It’s easy for you to communicate with others – by both listening and empathizing as well as getting your point across in a clear and concise manner. You’re naturally curious, and don’t stop asking questions until you fully understand the situation. While you are competitive by nature, you like working in a team environment and are motivated by the success of those around you. You should be accustomed to handling your own pipeline and meeting demanding quotas. 

Why Quartzy

Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customers range from companies working on cancer research, to wine, food and ag companies. We are humbled every day to serve them. 

What You’ll Do
Work with customers to expand our relationship with the goal of consolidating and increasing their current eCommerce spend as well as adding new users/ labs to support the company’s Gross Profit goals
Expand existing revenues with clients, while developing and driving new business opportunitiesInform customers of supply and price trends and assist in inventory control, consults with customers
Remain in tune with industry activity and keep customers informed of new products and other general information of interest to customers
Effectively build, manage, and report on your pipeline, using tools like SalesForce, Outreach.com, Looker and others
Own the commercial relationship with the customers
Establish and build relationships with key customer organizations, including purchasing/finance, IT, scientists, department leaders (research) and lab managers 
Partner with internal departments including marketing, customer success and product to ensure customer retention, adoption and growth
Other duties as assigned
What We’re Looking For
3+ years sales or account management experience (preferably in the academic or biotech space) with proven track record of overachievement 
Thorough knowledge and experience with academic and biotech life science supply market will be prioritized when considering candidates for the role 
Experience/knowledge of technology solutions, software or SaaS is a plus
Knowledge and application of the principles of laboratory supply chain
Strong multi-tasking and organizational skills 
Fantastic written and verbal communication ability
Eager to learn and grow
Bachelor’s degree or considerable and relevant work experience
A tech savvy person who is experienced working with a variety of different technologies (we use Salesforce, Outreach, LinkedIn Navigator, ZoomInfo and other sales automation/enablement tools)
Background in life science preferred
Prior experience working / selling remotely, a plus
What We Offer
Great Culture – Participate in our fun events like  speaker series, virtual happy hours & company/department off-sites 
Remote Team –  We’re 100% distributed so you can live anywhere in the US! 
Transparency –  Weekly all company stand ups, monthly town halls and anytime access to co-founders
Generous Time Off – Take the time you need, when you need it 
Internet Stipend – Quartzy provides a monthly stipend for your internet service
Quartzy takes a market-based approach to pay, and pay may vary depending on your location. The pay scale salary/On-Target Earnings (OTE) range for this position represents the low, middle, and high end of the salary or OTE (sales roles) range for this position based on all US locations. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity.  Salary/OTE is just one component of our total rewards package. The pay scale or OTE ranges may be modified in the future.

All regular full-time sales employees are eligible for performance based variable sales incentives. Additionally, full time employees receive medical, dental and vision coverage with generous premium contributions for both employees and their families, the option of a Health Savings Account with employer match, company paid disability and life insurance with opportunity to add additional coverage for you and your family.