Senior Creative Project Manager ($100k-$115k per year) + $500 office expenses

Time zones: CST (UTC -6), MST (UTC -7), PST (UTC -8)

SketchDeck is looking for a Senior Project Manager (ideally located in CT or PT time zones) 
As a Senior Project Manager at SketchDeck, you’ll lead the day to day relationships & projects from our largest accounts and strategic premium level design projects & campaigns. Responsibilities include Account retention, project team oversight, project scoping, proposals and project management. 
You will report to the Head of Creative Operations.
Role & Responsibilities:
Deliver high quality design projects that meet and exceed client expectations:Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
Work with Design Directors as needed on creative scoping and direction
Manage allocation of projects across design team to hit deadlines, budget and quality goals
Direct and support designers so they can deliver great design, on brand and hitting brief requirements
Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
Resolve projects that get in trouble through proactive communication with clients, and direction to team
Deliver an overall impressive experience that makes clients share with their friends and colleagues
Obtain PO / SOWs as needed to secure projects
Keep on top of utilization to ensure design is delivered profitably
Ability to manage complex projects / programs ($25k – $100K+ revenue)
Nurture, retain and grow your client relationships:Help new users through their first projects
Build strong relationships with clients and proactively keep in touch
Lead quarterly status updates and keep current on client goals
Lead weekly or monthly meetings to align on project needs that meet retainer budgets
Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
Create strategies with your member / enterprise clients to help them get impact from design across their teams and provide us with visibility of pipeline
Renew membership contracts
Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed.Daily standups with core team to align on priorities and get best impact & motivation from the team
Recruit and hire team members as needed to keep up with growth
Manage Jr PM (as needed)
Manage 8+ designers/QC
Train designers on member / enterprise brands
As a senior team member, mentor, collaborate and improve things around you:Review and revise processes to ensure we are constantly improving and evolving
Mentor other PMs
Collaborate with sales and marketing to help them bring in the best clients with the right expectations
Find ways to improve SketchDeck and live our values.
Requirements:
5-8 years of project management experience in a creative agency or related organization
Strong creative and design sense – you know what good looks like!
Proven ability to solve problems creatively
Experience seeing projects through the full life cycle
Strong interpersonal and communication skills and extremely resourceful
Proven ability to complete projects according to outlined scope, budget, and timeline
Demonstrable problem-solving project management experience and skills
Strong organizational, time management, and verbal and written communication skills
Ability to manage multiple projects simultaneously
Proficiency in Microsoft Office tools
Benefits:
We pride ourselves on being a great place to work. By joining the team, you will get
Salary range: $100,000 – 115,000 + incentive
Health insurance (medical, dental, and vision)
Stock options
401(k) with company match
Fully remote working (that started pre-covid and will continue after!)
Paid time off that grows with tenure
Annual company retreat
Computer hardware of your choice (up to $1500)
$500 towards your office setup expenses
To work with a talented team of designers, business people, and engineers!