INT Director, Online Casino Games

Sporty’s sites are some of the most popular on the internet, consistently staying in Alexa’s list of top websites for the countries they operate in.
 
As the Operations Director, Online Casino Games at Sporty, you’ll be responsible for identifying the best way to compete in each market of Sporty Group by evaluating the casino game and supplier offering, promotional capabilities, campaign tools and product features which would appeal to our end users. You will be able to translate all learnings to product roadmap, monthly promotional plans and an ideal operational model whilst making sure the casino operation is working as per defined plans and processes.
 
We are passionate about caring for our customers and we ensure we are up to date with our latest product development in the Sporty ecosystem so we are able to offer the best experience.
Job Responsibilities
Oversee all aspects of online casino games, including customer support, fraud prevention, and new game development
Develop, implement and manage casino operational strategies to increase the quality and efficiency of the roadmap and third party integrations
Manage the entire lifecycle of individual Games including prototyping, launch, positioning and marketing based on market and user feedback
Keeping track of the performance of the games and promotions connected to them
Develop & Implement campaign strategies ensuring higher customer loyalty and ROI
Collaborating cross-functionally with teams to define operational procedures internally and align with marketing to advertise new games & features
Recruit, manage, lead, and motivate a team of professionals, ensuring the team builds and maintains a deep understanding of our technology and customers
Analyze and report on competitive trends, industry development, promotional campaigns to identify opportunities to build a competitive advantage
Job Requirements
Fluency in both written and spoken English
Bachelor’s or Master’s degree in a related field
Online Casino Operations experience specifically across the sports betting and casino industry
Proven expertise managing data and analytics across KPIs, active users, and integrations
Expert experience managing, leading and building a wider team
Experienced in the areas of fraud prevention, new game development, and customer support
Employee Benefits
Quarterly performance bonuses
Flexible working hours
Top-of-the-line equipment
Education allowance
Referral bonuses
28 days paid annual leave
Highly talented, dependable co-workers in a global, multicultural organization
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members