Learning & Development Manager

About the job:
Full-time
We help companies stay secure while moving fast.

Teleport is trusted by the world’s most innovative companies who refuse to trade agility for security. By consolidating all aspects of infrastructure access into a single identity-native access management platform, Teleport reduces attack surface area, cuts operational overhead, easily enforces compliance, and improves productivity.

Built by engineers for engineers, Teleport’s modern infrastructure access platform improves the efficiency of engineering teams, fortifying infrastructure against bad actors or errors, and simplifying compliance and audit reporting. The Teleport Access Platform delivers on-demand, least privileged access to infrastructure based on cryptographic identity and zero trust, with built-in identity security and policy governance, making the happy path for engineers the secure path.

Teleport is trusted by the world’s fastest-moving companies, including Elastic, Snowflake, Doordash, and NASDAQ. We recently raised US$110M at a US$1.1B valuation. We are changing the fabric of the internet, helping to make it more secure and allowing our customers to build a better future.

Our Vision

Today’s computing environments have too much complexity, too many network boundaries, and too little trust. Complexity slows engineers down and leads to human errors. Complex systems can’t be secure despite the red tape of bureaucracy. We make trusted computing simple. This gives engineers the freedom to move and build a better future.

Why Teleport

At Teleport, we focus on empowering our people to accomplish their goals by working alongside highly talented people to make the most of their careers. You have the freedom, autonomy and trust to do what you’re great at and have a significant impact on the future prospects of the company. 

Whether that’s taking a feature or project from ideation to deployment or working with some of the biggest, most interesting companies in the world and solving real challenges for them, we want you to help us build the future.

At Teleport, you have the opportunity to work on the very fabric of the internet, learn new skills and how businesses operate, join a talented team solving complex problems with cutting-edge technologies, and, ultimately, compress your career progression and meet your personal objectives fast. 

We’re not a big company. You won’t get lost in a crowd. Instead, we move fast, with a team that wants to make an impact, that shares in our success, and gives you the freedom, power, and autonomy to become the very best at what you do.

Come experience the future at Teleport.

We are seeking a highly skilled and experienced Learning and Development Manager to join our Human Resources team. You will work closely with leadership across the company  to formulate and implement a robust learning and development strategy as well as address organizational development and job enablement needs of the company. Your role will include building a leadership development strategy for new managers through seasoned leaders. This role will also be responsible for managing our performance review cycles to ensure they tie closely into companies L&D objectives. This role will play a critical part in attracting, retaining, and motivating top talent as we continue to grow.

Who you are – To succeed at Teleport and take your career into the future, we are looking for people who are:
Autonomous: those that want to “get sh!t done”. They want their work to speak for itself and want the power to make decisions they believe are best for the company and its customers. The future is in your hands.
Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper – The Wall. And winter is coming. We need to ensure we’re secure.
Business-savvy: We don’t code for coding’s sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
THE BEST: We are a senior team. Full of smart people. We don’t accept anybody and we make it hard to join. That means we only take the best talent for Teleport—those who are meant to be part of building the future. If you think you are the best at what you do, then a career at Teleport is for you
What you’ll be doing:
Develop and execute a strategic learning and development plan that supports the company’s objectives and culture.
Own the performance management process, setting the stage for seamless performance cycles.
Conducts needs assessments and gap-analysis to determine the most appropriate learning solutions for each level of employees.
Design, deliver, and manage a variety of learning solutions, including but not limited to workshops, e-learning courses, and on-the-job training programs.
Design, deliver and manage training for new managers, whether they are recently promoted, first time manager or recently joined Teleport.
Collaborate with department leaders and subject matter experts to develop customized training materials and programs.
Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and make continuous improvements.
Stay current with industry trends and best practices in learning and development, incorporating innovative approaches into training programs.
Manage the L&D budget, ensuring efficient use of resources.
Track and report on key L&D metrics to inform strategic decisions and demonstrate the impact of training initiatives.
Who you are:
Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field. A Master’s degree or relevant certification (e.g. ATD) is a plus.
5+ years of experience in learning and development, performance management and/or HR  preferably within the technology or SaaS industry.
Proven experience in designing and implementing successful training programs for New Managers.
A successful track record of excelling in performance management and employee development goals.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication, facilitation, and presentation skills.
Ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
Strong analytical skills with the ability to measure and report on training effectiveness.
Creative and innovative approach to instructional design.
Strong skills in design and e-learning development  tools such as Articulate 360
The base salary range for new hires in this role is between $129,600 and $191,000 for a level 4. The salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.