Product Designer – Remote

Twingate is backed by leading investors such as BOND, WndrCo, 8VC, Green Bay Ventures, SignalFire, and Dropbox founders Drew Houston and Arash Ferdowsi. Our investors share our belief that in a world where workforces are becoming increasingly distributed, it is critical to be able to effectively secure access to apps, data, and environments.
As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we’d love to work with you.
The Role
At Twingate, our mission is to empower organizations by developing elegant solutions to complex security challenges. We enable teams to secure and manage resource access, so people can perform their best work from anywhere.
The Twingate Design team focuses on crafting experiences that balance user empathy with business objectives as technical product, guiding thoughtful design decisions. We work in close collaboration with cross-functional partners fostering strong, interdisciplinary teamwork to refine and iterate on our solutions rapidly.
As a Product Designer at Twingate, you’ll have the autonomy to shape the experience across our browser-based, mobile, and desktop security platforms. Your goal will be to ensure these platforms are intuitive, effective, and user-friendly. You’ll collaborate closely with product managers, research design partners, and frontend and backend engineers to support various aspects of our product. The ideal candidate is curious, adept at navigating ambiguity, understands trade-offs to meet deadlines, and prioritizes building customer-centric experiences.
As part of our company culture, our belief in putting the customer first permeates our thinking in everything from our customer communications to the design process behind the product itself. If you take pride in creating experiences with the customer firmly at the center of the picture, we’d love to work with you.
Responsibilities
Simplify complex business problems with design solutions
Work across the business stack at various stages and present solutions with our customer, business goals, and resources in mind
Partner, effectively collaborate, and communicate across product, engineering, and operations on product problems
Engage with our customers & design partners to research, test workflows and hypotheses
Contribute towards building our design systems to scale design bandwidth (this includes reusable components, iconography, and type systems)
Maintain a high bar of design standard and execution
Qualifications
4–6+ years experience as a product designer testing, prototyping, and shipping digital products
Fluency with Figma and other essential digital work and prototyping tools
Ability to craft end-to-end flows that account for edge cases
Strong foundation in user-centered design principles
Understanding of common interaction patterns across a variety of platforms
Ability to communicate designs to cross functional stakeholders
Strong written and verbal communication skills
Curiosity to learn and tolerance with ambiguity
Optional, but a major plus
Experience working on B2B products or security products
Experience building 0 to 1
Frontend experience
Benefits
Medical (PPO, HMO, HDHP), dental and vision insurance – employees covered 100%
Basic Life, AD&D and disability insurance
Flexible Spending Accounts
Healthcare, Dependent Care and Commuter Health Savings Account
Flexible Paid Time Off – Paid Holidays (approx. 11 days), Sick Leave (10 days), Paid Parental Leave (6 weeks), Maternity Leave (14 – 16 weeks)
Retirement
Traditional 401k, Roth 401k
Additional Benefits – Equity
What We Value
High Agency: We own the problem and don’t think in silos. “Not my job” is not an acceptable excuse if something is not working. Figure out what’s wrong and take initiative to solve the problem. Speak up. Company success is everyone’s job.
Deliver Customer Value: Company success follows customer success (not the other way around). Everything we do starts and ends with delivering value to our customers.
Continuous Improvement: Making small improvements consistently is preferred to aiming for big leaps. We embrace that we may not get it right the first time, so we learn by doing, making mistakes, and course correcting constantly. 1% better every day is how we accomplish great things over time.
Go Find Out: We seek a deeper understanding beyond the surface, and get our hands dirty with ground truth data (no matter the seniority). We know anecdotes can be more powerful than aggregate stats because they can reveal hidden truths. Always be learning.
Startup DNA: We operate at a higher clock speed and believe small committed teams can make the impossible possible. We embrace that great results only come with great effort, and we lift each other to achieve more than we could achieve alone.
$145,000 – $160,000 a year