eLearning Developer – CDMS (Remote) – Massachusetts – Boston

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As the eLearning Developer, you will be responsible for crafting visually engaging, learner-centric product training courses that enable customers, partners, and employees to effectively use, administer, and configure Veeva products. Must be passionate about developing engaging online content that boosts end user performance and confidence using Veeva products.
Strong technology (SaaS) and content development skills are a must. You must be an expert in developing eLearning courses utilizing Articulate Storyline and enjoy creating interesting and engaging designs for learners. You should welcome the opportunity to constantly learn new skills at a quick pace to keep up with product enhancements and changes in the team’s design and development processes.
Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations).
This is a remote, full-time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. We have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You’ll Do
Work under the direction of the Curriculum Manager, assigned SMEs and instructional developers to shape eLearning modules and microlearning videos for role-based users
Given course objectives, product use cases, and technical resources (product documentation, presentations, and videos), create immersive, learner-centric courses that achieve the stated objectives using Articulate Storyline
Work both independently and cross-functionally with subject matter experts to shape effective instructional content using realistic business examples and appropriate hands-on activities
Reverse engineer internal content (presentations, webinars, documentation) into instructional content
Update and improve existing training materials and production methodologies to bring them into alignment with standards
Perform full quality checks and testing of eLearning courses in LMS environment
Collaborate with instructional designers, vendors, stakeholders, and business teams to identify goals and expected outcomes for the development and update of learning experiences
Apply knowledge of adult learning principles and theories to the development of course activities and interactions
Work with cross functional team members to ensure team success and delivering value
Occasional travel for team meetings and conferences
Requirements
5+ years experience developing multimedia development in audio, video, and/or animation using Articulate Storyline (required), Articulate Rise, Camtasia, Captivate, and Vyond
Superb attention to detail by creating high-quality content and following content development processes
Superb technical troubleshooting skills because you’ll be working with pre-release software to create system simulations
Excellent analytical and writing skills with a demonstrated aptitude for creating instructional content for both a technical audience and a business user audience
Strong ability to troubleshoot eLearning course support issues and independently find resolutions
Detail-oriented, project management skills, and ability to manage multiple projects at various stages simultaneously
Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable
Utilize adult learning methodologies and applying them to the development of eLearning experiences
Nice to Have
Experience using SnagIt and https://monday.com
Degree in Graphic Design or Instructional Design
Experience with Veeva products
Experience with Learning Management Systems
Life sciences industry experience and knowledge of clinical trial process preferred (pharmaceutical, biotech, medical device companies, CRO’s, and academic & public health organizations)
Experience with training for clinical sites and at investigator meetings
Perks & Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $65,000 – $150,000