Technical Release Manager responsible for SaaS deployment

Veeva Systems is a mission-driven leader in industry cloud solutions, helping life science organizations deliver therapies to patients faster. As one of the fastest-growing SaaS companies, we surpassed $2 billion in revenue in the last fiscal year and continue to maintain strong growth momentum.

Our core values—doing the right thing, customer success, employee success, and high-speed execution—shape our company culture. We are not a traditional publicly traded company; since 2021, we have been a public interest corporation (PBC), legally committed to balancing the interests of our customers, employees, society, and shareholders.

As a company that supports “work anywhere”, we offer employees the option to work flexibly from home or in the office, allowing you to perform at your best in the environment that best suits you.

Join us in driving change in the life sciences industry and making a real impact on our customers, employees, and communities.

Job Description:
Veeva Vault Safety is a modern Case Safety Reporting (ICSR) management system that supports the collection, processing, and submission of adverse events related to clinical and post-market products.

We are looking for an experienced, detail-oriented Technical Release Manager to join our team. You will work with the Release Manager and Quality Analyst responsible for Veeva Vault Safety, coordinating and overseeing the planning, execution, and delivery of software releases to ensure successful product deployment to customers. Ideal candidates will possess a strong technical background, excellent team management skills, strong organizational abilities, and the capacity to collaborate effectively with cross-functional teams.

Key Responsibilities
: • Collaborate with development, QA, and operations teams to plan, schedule, and oversee software releases.
• Develop and optimize release processes and methodologies to drive continuous improvement
. • Coordinate release-related tasks such as version control, feature branching, code merging, and deployment.
• Communicate release plans, progress, and status to technical and non-technical stakeholders.
• Identify and mitigate risks in the release cycle and proactively resolve bottlenecks
. • Ensure release documentation, release notes, and related communications are prepared and released on time.
• Track release performance and collect feedback to improve the release process.
• Manage post-release issue tracking, bug fixing, and customer support.
• Continuously monitor industry trends and propose innovative release management methods.

Job Requirements
: • Bachelor’s degree or above in Computer Science, Information Technology, or a related field, or equivalent experience.
• 8+ years of experience in release management or a similar role, with a proven track record of successfully delivering SaaS product releases.
• Deep understanding of SDLC, including Agile, Scrum, Waterfall, and other methodologies
. • Proficient in version control, CI/CD, and automation tools (such as Git, Kibana, Jenkins).
• Strong project management skills, including task prioritization and on-time delivery.
• Excellent communication and collaboration skills, with experience working across teams.
• Strong analytical and problem-solving abilities, with a focus on process optimization.
• Experience with release management tools is preferred.
• Experience working with globally distributed teams.

Bonus points
: • Background in health sciences or life sciences
• Familiarity with AWS or other cloud platforms, and shell or other scripting languages
​​• Experience working in a product-oriented company

Benefits
• Medical, dental, vision, and basic life insurance
• Flexible paid leave and company-paid holidays
• Retirement plan
• 1% charitable donation program

Compensation
• Base salary range: $100,000–$175,000
• This range is provided to comply with local regulations and reflects the potential compensation for the position. Actual salary will vary based on experience and region. Hiring decisions are based on individual skills, experience, and expected impact and may include additional compensation such as bonuses or stock options.

Veeva is headquartered in the San Francisco Bay Area and has offices in more than 15 countries around the world.