Accounts Receivable Analyst

Veeva is seeking a detail-oriented A/R Analyst to join our Accounts Receivable team based in the Columbus, OH area. As a part of this position, you will be required to work closely with customers to resolve any questions, concerns, or disputes to ensure timely payment of invoices. This role requires the willingness to work cross-functionally with all departments including Sales, Services, and Revenue. A successful candidate must have the ability to operate effectively in a fast-moving environment and view customer success as the number one priority.

Job Responsibilities
Manage B2B customer portfolio and reduce delinquent accounts for global customers
Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
Invoice creation and delivery
Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections
Job Requirements
3+ years of A/R and portfolio management experience
2+ years of B2B-specific collections experience
Strong communication, written, and interpersonal skills
Self-starter that can analyze and resolve situations independently
Demonstrates ability and willingness to meet business-critical cash goals and close deadlines
Nice to Have
Experience with Microsoft Excel
Experience working with NetSuite and salesforce.com
Software or SaaS collections experience
Employee Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
Compensation
Base pay: $50,000 – $70,000
The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.