Customer Success Representative ($25/hr)

Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly motivated d Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.

This is a full-time remote position that involves working with our customer service and business development teams with duties including, but not limited to, the following:

Responsibilities:

Onboarding new clients
Hosting demos of our SaaS platform
Responding to client inquiries
Managing large client accounts
Renewing client subscriptions
Follow and implement procedures designed to improve customer retention
Promote upsells and client referral program
Requirements

2+ years experience in a Customer Success role for a SaaS platform preferred
HubSpot CRM experience strongly preferred
Exceptional verbal & written communication
Ability to work standard PST business hours. This position can be based anywhere in the US.Applicants outside of the United States will not be considered.
Benefits

$20.00 – $25.00 per hour DOE
Eligible for monthly & quarterly performance bonuses
Equipment reimbursement funds
Professional development program
401(k) with matching up to 5%
Health, Dental, and Vision insurance options