Portfolio Success Manager (for EMEA, German-speaking)

About the job:
Full-time
Viseven Group is an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven’s solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.

The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr, Vinnytsia, Ternopil (Ukraine), Tallinn (Estonia), New Delhi (India) and Bridgewater (NJ, USA).

Responsibilities:
Understand the scope of work dedicated two each team member, create a comprehensive collaborative environment for them to share and escalate ​
Plan, monitore and control all activities related to all assetsproduct development and roll-out, enabling a high level view of a situation 
Work in close collaboration with internal production teams to ensure successful execution,
Make sure all projects are on track, deliver solutions using the established best practices and in accordance with the agreed SLAsproject timelines ​
Be responsible for monitoring statuses and budget expenditures, escalating any existing issues to the relevant personnel (Accountant Director) ​
Identify and deal with any potential problems at early stages and provide solutions before the situation becomes critical. ​
Keep track of possible risks, and establish plan for their mitigation
Manage communication with key stakeholders
Provide day-to-day monitoring and control of the overall request level and their statuses across all portfolios of projects 
Requirements:
Experience in working with international clients
Knowledge of main CRM systems
Good understanding of design creation tools will be considered as a Competitive Advantage
Experience in B2B
Experience with Jira, Creatio, Office 365
Knowledge of Veeva CRM and SFMC
Designing user interfaces for websites or applications
Project management skills
Fluency in English 
Knowledge of foreign languages other than English
Advanced communication and presentation skills
Ability to handle multitasking productively
Ability to learn new information and get accustomed to new working tools quickly
Great team player: proactive, responsible, optimistic, flexible, organized, helpful
Time management and stress resistance skills
What we provide:

We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:

·     Competitive compensation and regular performance based salary and career development reviews

·     Passionate experienced team, friendly atmosphere

·     Professional and career growth

·     Paid time off – 18 business days per year (20 business days after 2 years of cooperation)

·     Non-documented sick leave – 4 business days per year

·     Documented sick leave – 20 business days per year

·     Family leave – 3 paid business days in case of marriage, childbirth or bereavement

·     Comprehensive medical insurance

·     English learning courses

·     Opportunities to participate in professional forums and conferences

·     Regular corporate events and team-buildings

·     Enjoyable working environment: comfortable and fully equipped office and possibility to work from home