Senior IT Operations Specialist

Waabi, founded by AI pioneer and visionary Raquel Urtasun, is an AI company building the next generation of self-driving technology. With a world class team and an innovative approach that unleashes the power of AI to “drive” safely in the real world, Waabi is bringing the promise of self-driving closer to commercialization than ever before. Waabi is backed by best-in-class investors across the technology, logistics and the Canadian innovation ecosystem.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: https://www.waabi.ai

You will…

– Lead IT Operations at Waabi, fostering a collaborative and high-performing environment.

– Develop, implement, and enforce IT policies, standards, and best practices across all sites, ensuring compliance with company security standards and industry regulations.

– Design, implement, and manage site disaster recovery plans, ensuring business continuity and data integrity.

– Oversee the procurement, deployment, and lifecycle management of a diverse fleet of IT equipment, including laptops, high-performance workstations, and specialized computing infrastructure.

– Manage vendor relationships, IT-related budgets, expenses, and assets

– Strategically manage and optimize the service desk workflow, ensuring efficient resolution of tickets received via JIRA, email, instant messaging, and verbal requests.

– Design, configure, and maintain a high-throughput, on-premise network infrastructure.

– Collaborate closely with Engineering and Research teams to ensure seamless integration, security, and optimal performance of systems and networks supporting our AI development.

– Drive continuous improvement initiatives for IT processes and systems, leveraging automation and innovative solutions.

– Create and maintain a productive and secure working environment for staff, upholding company security standards and industry best practices.

– Lead the selection, implementation, and management of SaaS applications at scale (e.g., Google Workspace, Slack), ensuring their efficient and secure operation.

– Develop and implement robust configuration management strategies using tools such as Ansible, Puppet, or Chef.

Qualifications:

– 6+ years of relevant experience

– Establishing and automating IT processes

– Managing SaaS applications at scale (e.g., Google Workspace, Slack)

– Linux system administration

– Managing office network infrastructure (Firewalls, Switches, AP’s etc)

– Familiarity with configuration management tools (e.g., Ansible, Terraform, Puppet, Chef)

– Shell scripting

Physical Requirements:

– This role may involve physical activities such as lifting and moving material up to 50 pounds, bending, stretching, reaching, frequent walking, and ascending/descending ladders and stairs, all within reasonable accommodation.

Bonus:

– Experience working in startups.

– Passionate about self-driving technologies, solving hard problems, and creating innovative solutions.

Perks/Benefits:

– Competitive compensation and equity awards.

– Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).

– Unlimited Vacation.

– Flexible hours and Work from Home support.

– Daily drinks, snacks and catered meals (when in office).

– Regularly scheduled team building activities and social events both on-site, off-site & virtually.

– As we grow, this list continues to evolve!

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!