WebDevStudios
Customer Support
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10), ART (UTC -3), UTC -4, UTC -4:30, UTC -3, UTC -2
We’re seeking aTechnical Strategist to join our growing projects team.
The Technical Strategists is a pivotal role in the lifecycle of our project development process and involves doing a needs analysis, requirements gather in project planning in order to set the requirements and acceptance criteria for a client projects on our teams.
Employment type: Full-time
Location: Remote
Salary: $70,000 – $100,000, commensurate with experience
THIS IS A REMOTE POSITION
YOUR DAY-TO-DAY
Our Technical Strategists are responsible for doing the research, critical thinking, strategic planning, and relationship-building to ensure every client engagement adds to that growing body of great work. Each opportunity is a new problem to solve, a new strategy to develop—and requires a highly consultative, but efficient approach.
As a Technical Strategist, you will work with some of the most talented designers and developers in the industry and on behalf of a wide range of exciting clients. You’ll both ask and answer the hard questions, define creative solutions, and be a key part of the team that delivers results.
RESPONSIBILITIES
Assist the Sales Department in project estimates and assist with the writing of proposals.
Research, gather, analyze, document, develop and validate functional requirements for web solutions with project stakeholders.
Coordinate and collaborate with Team Leads on needs analysis and requirements gathering for client projects.
Collaborate with Engineering to solve complex features and develop plans to craft solid solutions for our clients.
Collaborate with client teams on needs analysis, requirements gathering and discovery for projects.
Interface regularly with leadership team to communicate timelines, client challenges and project risks.
Craft and deliver presentations, project plans and other project deliverables where appropriate.
Directs and participates in project discovery phase for client projects.
Outline methods of delivery for project requirements, including the determination of technology and plugins used for client project success.
Documents the technical aspects of a project plan using the workflow and toolset prescribed by WebDevStudios.
Understand and help clients outline acceptance criteria for project requirements.
Collaborate with client teams on needs analysis, requirements gathering and discovery for projects.
Write user stories to help articulate how a particular feature will deliver a particular value back to the client project.
Present deliverables and review to gain approval from multiple stakeholders.
Assist with project transition at the completion of the Strategy and Planning phase to ensure the project team has all relevant information required in order to complete a successful project.
REQUIREMENTS
Be naturally curious. You have a technical mindset and you’re eager to learn about emerging technologies, our previous and existing projects, and new industries every day.
Love technology and have great respect for people who make it. You might even be a bit nerdy yourself, and would love to collaborate with our technical team.
Have a business mindset—you think in terms of costs, efficiency, and profit, and can put it all together for a solid long-term strategy that makes sense for our clients and our business.
Be extremely well-organized. You can handle several deals at once without anything slipping through the cracks.
Deeply value coworkers’ expertise and talents, realizing that those talents are our greatest asset.
Understand WordPress and what it offers as a digital solution for unlimited digital experiences.
Have 3-6 years of relevant experience in a consulting, tech startup, or digital agency role.
A very good grasp and understanding of WordPress and its capabilities as a digital solution for clients of all kinds.
Excellent listening and consultative skills.
Experience in opportunity qualification, pre-call preparation, relationship development, and time management.
Excellent presentation skills.
Ability to work independently and as part of a team.
Ability to manage multiple accounts and handle high-touch prospects.
Must possess ability to work within deadlines.
Qualities that Matter for Our Team
A positive attitude, a good work ethic, and enjoy helping others.
Be a supportive team member and leader.
Be candid and respectful.
Not afraid to ask for help, teachable, a quick study, and have the ability to be flexible when “stuff happens.”
Understand deadlines and can complete a variety of tasks throughout the week.
Willing to participate in company-paid training courses to further their skills.
Excited about contributing back to open-source technologies.
Comfortable communicating via Slack and participating in video calls with their team while working remotely.
Oh, The Benefits!
We know the value in supporting your holistic well-being, and we make sure our benefits package reflects our commitment to our staff.
100% Paid Medical (US only)
Paid Sick Leave
Unlimited Flex Time
Generous Paid Time Off
Work From Anywhere
401(k) + Employer Match (US only)
Continuing Education
Parental Leave
Hardware provided
To apply for this job please visit workforcenow.adp.com.