Travel Reservation Representative – Remote

Responsibilities
Working Solutions seeks experienced travel reservation representatives to help customers book their dream vacations. Bookings will be both domestic and international, with each booking being a high dollar purchase. Contractors will act as client brand ambassadors and provide expert, detailed information about the various journeys the client offers, answer questions about existing travel plans, and make changes, additions and cancellations to existing travel plans.

Contractors must have a direct dial phone (cell or landline) and a wired headset that connects to cell or landline phone to work on this program. Contractors MUST have professional travel booking experience.

Why join the WooHoo! Crew? There are many perks to contracting with us:

Work from home: Say goodbye to commuting hassles and hello to the convenience of working from home.
Work when it’s convenient for you: Flexibility is the name of the game. Schedule your own hours and enjoy the freedom of creating a schedule that works best for you.
Gain experience in different industries: Expand your skillset and broaden your horizons while providing exceptional customer service.
Supportive environment: We’re there to help so you can focus your efforts on bringing top-notch service to the customers we serve.

Earnings Potential
Earn up to $16.20 per hour
Schedule
Flexible schedule opportunities – you create your own schedule!
Schedule available hours Monday, Tuesday, Thursday, and Friday between 8:30 am and 6 pm CST and Wednesday between 9 am and 6 pm CST.
Skills Needed
REQUIRED – High-end travel booking experience, both domestic and international 
Understanding of travel processes and procedures
Strong PC literacy in a Windows environment
Determination to achieve customer satisfaction from high-demand callers
Excellent verbal communication skills

Work Environment Requirements:

Quiet, uninterrupted space
Organized desk area
Technology Requirements
Direct dial phone (cell or landline) is required for this program, and contractors must disable voicemail, call waiting, and call forwarding while working
Wired headset that connects to cell or landline phone is required
Personal computer (no tablet)
Broadband internet connection, recommended at least 10 MBPS
Wired internet connection (no wi-fi or mobile internet)
Windows 10 or Windows 11 operating system
Microsoft Defender antivirus software (included with Windows 10 and 11) installed, running and up to date
Wired USB headset with microphone (for training)
Dual monitors, one with at least 1920×1080 resolution (full HD) 
*Full PC requirements
Important Information
We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.