Chief of Staff – Marketing

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world.

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

About you

We are hiring a talented and experienced Chief of Staff to join our global marketing team at Xsolla! The

Chief of Staff (COS) will partner with our Chief Marketing & Growth Officer (CM&GO) to make the

strategic choices, daily operating decisions, analytical assessments, and operational management with

the global marketing team of over 80 experts to help us continue to build a hyper-growth

multi-billion-dollar global company.

A successful candidate will have the analytical and commercial experience in the games and/or fintech

industry to work individually and collaboratively in an evolving and fluid environment within the dynamic

marketing team. In addition, you are incredibly organized and able to strategically work on multiple

projects simultaneously to liaise with our product, business development, customer support, finance, legal

and global operations colleagues and stakeholders in offices located around the world. We are seeking a

 

highly motivated and passionate individual to work behind the scenes to continue to make Xsolla a

world-class organization.

RESPONSIBILITIES:

Marketing Operations: Work alongside the company CM&GO in a collaborative way to elevate the operations and performance of the team

Strategic Planning: develop strategy and planning cycles, delegating different points of view to help the marketing leadership and product marketing teams plan with the best possible business context;

Marketing Support: Ownership of development, supporting teams to complete associated deliverables, and working collaboratively to prepare presentations

Meeting Owner: Lead successful meetings for the marketing leadership and Xsolla executive stakeholders by formulating agendas, guide and facilitate key meetings, bring together notes and action items, and provide excellent follow-up in our Atlassian System (Jira, Atlas, Confluence)

Problem Resolution: Frame problems and propose structures/models that help people better understand opportunities and trade-offs

Reporting Metrics: Manage our Anaplan reporting and tracking of progress and performance across our different marketing functions – experiential, integrated (digital, social, acquisition),product, regional, design, public relations

Go-to-Market Measurement: Manage the Go-to-Market tracking and reporting process for key initiatives and solution launches around the world in collaboration with our integrated and product marketing teams

Counsel to Team and Leadership: You will act as trusted counsel to senior marketing leaders and company stakeholders, provide analysis on operations and represent marketing leadership in various capacities/meetings;

Workforce Planning: Create workforce planning and team operational organizational recommendations as part of annual planning, budget allocations and hiring of needed key roles

Learning and Education: Will continuously be learning and educating the team on trends, opportunities, tools and services to help us continue to service our partners and stakeholders effectively;

Internal Representation: Act as the internal face of the global marketing team in the absence of the CM&GO;

Project Management: Partner across the organization relevant to your project/role with key stakeholders, ecosystem partners and customers.

REQUIREMENTS:

10+ years of marketing, operations, commercial roles within the gaming and/or fintech businesses;

Proven track record of operational excellence

Extensive experience using and operating in the Atlassian Suite (Jira, Confluence, Atlas)

Highly organized, make sure nothing falls through the cracks

Excellent written and oral communication skills

Ability to communicate effectively across multiple levels (including executive leadership team, peers, managers and junior staff) from different cultures and backgrounds from around the world

Embody the attitude needed to support an agile working environment (including respect, collaboration, improvement and learning cycles, pride in ownership, focus on delivering value and continuous improvement);

Possess broad strategic business knowledge

Excellent financial and operational modeling skills

Comfortable navigating in a growing and changing organization, identifying and engaging with teams and individuals;

Ability to see where improvements can be made and problem solving

Confidence and competence to take responsibility to make decisions and the self-restraint to know when decisions are not immediately needed

Enjoy working with data and fluent in a variety of analytical tools;

Expertise in leading complex projects across teams and organizations;

Highest level of ability to manage confidential information;

Ability to travel both domestically and internationally – up to 30-40%

$160,000 – $215,000 a year

The listed range is specific to Los Angeles, CA, and varies based on factors such as location and experience.